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Marketing & Administration Officer

Join the Family: Celebrate 60 Years of Customer Care!

Calling all customer service superstars! Are you passionate about creating lasting relationships and exceeding expectations? Do you thrive in a supportive, family-run environment where your contribution truly matters?

Valeco Recruitment are delighted to be partnering exclusively with our client who are a cornerstone of Scottish business for the past 60 years, is bursting with excitement as we expand our team! To celebrate our growth and dedication to exceptional customer service, we're seeking a bright and enthusiastic Customer Service Hero to join our vibrant head office family.

Here's where you'll shine:

  • Become the voice and face of the brand: Be the friendly expert who greets customers by phone, email, and online chat. Guide them through orders, answer questions with a smile, and ensure every interaction is seamless and delightful.
  • Master of organisation: Keep customer records sparkling clean, process payments promptly, and handle invoicing with accuracy.
  • Social media maven: Spread the brand love across our platforms! Working with internal partners on the platforms and how they are doing and being part of the idea factory 
  • Website whiz: Ensure the online store is always shipshape! Update product information, maintain accurate stock levels, and be the guardian of online accuracy.
  • Team player extraordinaire: Join a close-knit group who support each other, celebrate successes together, and make coming to work a joy.

If you're:

  • A natural-born problem solver with a knack for turning frowns upside down.
  •  An organisational guru who thrives in a fast-paced environment.
  • A social media butterfly who loves engaging with online communities.
  •  A detail-oriented champion who values accuracy and efficiency.
  • A team player who lifts spirits and brings positive energy to every interaction.

Then you're our perfect match!

This isn't just a job. It's an opportunity to become part of a legacy, build rewarding relationships, and make a real difference in our customers' lives. Ready to secure this newly created opportunity? Apply today!

Bonus perks:

  • Competitive salary and benefits package
  • Opportunity to learn and grow within a dynamic company


Location: Edinburgh | Salary: 21000 - 25000 per year | Job type: Permanent | Posted: 22/05/2024

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